The new wallet has arrived!

From now on, when you support a project in Euros, your Ulule Wallet is automatically created.

This new feature has been made possible thanks to our partner Leetchi. It offers a legal ad hoc setting and a total securisation of your payments (Crédit Mutuel / Payline).

The concept:

When you support a project on Ulule, you can, at any time, cancel your support, transfer it to another project, or ask for a reimbursement.

All of this is available on the “My transactions” tab, you can find in the top right menu of all pages on Ulule:

How do I cancel a support?

In the Historic of your transactions, select the contribution you wish to cancel and click on “Cancel a support”.

The amount of your contribution is automatically added to your Ulule wallet.

The total sum contained in your wallet is now displayed on your “My Transactions” page.

How do I transfer my support on another project?

Thanks to the Wallet system, you can choose to give these sums to other projects currently being funded on Ulule.

And this is very simple! You just have to go to the page of the project you’re interested in and choose the reward you wish to receive.

If the value of this reward is inferior to the amount in your wallet, the sum will be automatically debited of your wallet.

If the value of this reward is superior to the amount in your wallet, you can pay what’s left (and only what’s left) by credit card.

How do I get reimbursed?

Two types of reimbursements are possible:

• Project by project: You’ll be directly reimbursed on your credit card. Fast and simple.
• All the money of your wallet: make sure you enter your RIB. Your account will be re-credit in a 48 hour delay.

PS. All the reimbursements are free of charge of course! 

A question? A shady area?

Go straight to the FAQ or ask your question directly on the forum!